Partnerships

Our partners and accreditations
We’re proud to say we work with – and are trusted by – some of the biggest names in tech. These credentials aren’t just badges – they’re a mark of our expertise and dedication to keeping your business running smoothly and securely.

Microsoft Partner

What does this mean?

Being a Microsoft Partner is a recognition of our expertise in utilising and managing Microsoft technologies like Microsoft 365 and Azure – so you can have confidence that we’re helping your business get the most out of Microsoft’s trusted tools.

Microsoft Solutions Partner in Modern Work

What does this mean?

This partnership recognises our expertise in managing hybrid solutions, allowing your team to work productively from anywhere! It reflects our ability to help businesses set up, optimise, and manage key Microsoft tools: including Microsoft Teams, Windows 365, and Power BI.

Fortinet Partner

What does this mean?

Fortinet is a global leader in network security solutions, specialising in protecting businesses from cyber threats. With Fortinet’s technology behind us, you can rest assured that your network is protected from online threats like hackers and viruses, keeping your data – and your business – safe.

Citrix Partner Service Provider

What does this mean?

Citrix is a leader in remote work technology, providing secure access to applications and data from anywhere. This partnership means you can rely on our secure, flexible solutions for your remote-working team, knowing your data and access are protected.

11:11 Systems Cloud Provider

What does this mean?

11:11 Systems provide cloud hosting and disaster recovery services, ensuring business continuity and data protection. This backs us to keep your data safe, recoverable, and accessible at all times – even in emergencies. This is a great reassurance to have if (touch wood) something unexpected happens.

ISO 27001 Certified

What does this mean?

A certification so secure, even the name sounds like a secret code! ISO 27001 is widely recognised as the global standard for information security management. This means we follow strict rules when it comes to safeguarding your data – so you can be confident your sensitive information is protected and fully compliant with international security regulations.

Our support packages

Hexagon IT offers a range of tailored support plans to deliver all the services you need. Designed to suit small-to-medium size businesses, we offer various packages so there’s guaranteed to be something for everyone.

Gold package

Our most popular option - all-round proactive IT management, support, cyber security and advice. Ideal for growing businesses. Plus we’ll help you get Cyber Essentials Certified.
  • Remote and telephone support
  • Operating system updates
  • Office 365 & Gmail management
  • Security & performance monitoring
  • Asset and license management
  • Dedicated account manager
  • Critical out of hours support
  • Ransomware protection
  • Firewall and network management
  • Office 365 backup
  • Starters and leavers processing
  • Quarterly review, advice and recommendations
  • Endpoint protection and web filtering
  • Full vulnerability management
  • Advanced email protection
  • Device concierge
  • Laptop/PC backup

Silver package

Essential IT support, without the extras of more advanced plans. A good foundation.
  • Remote and telephone support
  • Operating system updates
  • Office 365 & Gmail management
  • Security & performance monitoring
  • Asset and license management
  • Dedicated account manager
  • Critical out of hours support
  • Ransomware protection
  • Firewall and network management
  • Office 365 backup
  • Starters and leavers processing
  • Quarterly review, advice and recommendations
  • Endpoint protection and web filtering
  • Full vulnerability management
  • Advanced email protection
  • Device concierge
  • Laptop/PC backup

Platinum package

Our most comprehensive package, designed for businesses that need top-tier services, support, security and IT management. Our device concierge service gets fully configured devices to new starters and retrieves devices from leavers, holding laptop stock where required.
  • Remote and telephone support
  • Operating system updates
  • Office 365 & Gmail management
  • Security & performance monitoring
  • Asset and license management
  • Dedicated account manager
  • Critical out of hours support
  • Ransomware protection
  • Firewall and network management
  • Office 365 backup
  • Starters and leavers processing
  • Quarterly review, advice and recommendations
  • Endpoint protection and web filtering
  • Full vulnerability management
  • Advanced email protection
  • Device concierge
  • Laptop/PC backup