Complete Outsourced IT Services

Your business needs far more than just respond and fix.

You need robust, resilient IT systems able to withstand cyber threats, keep confidential information secure and meet increasingly flexible working needs.

That’s exactly what we’ll deliver as an IT services company that goes the extra mile.

Trusted by...

Experts on-call for you

Continuous system monitoring, update management and always-on threat detection ensure your IT systems are secure, optimised and resilient. As an experienced IT services company, we’re here to give you confidence in your IT and help keep your business running productively.

Proactive Management and Problem Prevention

Fast, friendly support and advice whenever you need it

Single point of contact for all IT and telephony (we can work with third parties and coordinate on your behalf)

Honest, focused and impartial advice on your existing infrastructure, opportunities for improvement and IT strategy

Regular reviews of performance, resilience, security and strategy

The complete package

The key is these ready-to-go business solutions are delivered as part of their outsourced services so they can quickly enhance what the IT capabilities have. As part of your Outsourced IT Services, we deliver tried, tested and ready-to-go business solution so you can:

Meet ever-increasing security and compliance demands

Enable flexible and mobile staff working practices

React to sudden disruptive events without the need to invest in expensive technology or technical capability

Free consultation

What our clients say

“We can't thank Hexagon IT enough for their valuable support and guidance when we needed it most. We just wish we'd found them sooner.”

Alan Little

“Over the past few years, we've formed a fantastic relationship with Hexagon IT.”

Alex Upson

What does this mean in practice?

It means that we’re an IT services company who will provide you with unmatched Cloud security, reliability and performance so you can run your IT systems completely in the Cloud, in your office or a mixture of the two. This is made possible by our partnership with the leading Cloud provider, iland.

It means giving you access to cutting-edge technology through our Cloud-based business solutions as add-ons to your IT systems. This ensures that as soon as you start working with us you get enhanced information security, remote working, business continuity capabilities and cyber resilience. And once it’s all up and running, we’ll continue to make sure everything is working at its best with our regular system performance monitoring.

Whats included in your contract:

We’ll carry out daily, weekly, monthly and quarterly checks and processes to keep your IT system in good health.

Unlimited Remote Support & Administration

Onsite Support, Installation and Maintenance

Full Network & Security Administration

Business Continuity and Disaster Recovery

On-going technical and strategic IT advice

Call now 01442817639

Our Service Levels for Outsourced IT Support

Our extensive Service Level Plans are designed to deliver all the services you need. Depending on your business size and requirements - there's something to suit everyone.

Silver

  • Remote & Telephone support

  • On-site support

  • Operating system updates

  • Office 365 & Gmail management

  • Security & Performance monitoring

  • Asset and license management

  • Dedicated account manager

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Gold

  • Everything in Silver PLUS

  • Full vulnerability managements & sw updates

  • Endpoint protection

  • Web filtering

  • Critical out of hours support

  • Ransomware protection

  • Firewall & network management

  • Cyber threat analysis

  • Office 365 backup for email & files

  • Starters and leavers processing

  • Quarterly review, advice and recommendations

  • Compliance to Cyber essentials / PCI

  • Configure and deliver equipment for new staff

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Platinum

  • Everything in Gold PLUS

  • Remote & Telephone support

  • On-site support

  • Endpoint protection

  • Web filtering

  • Full vulnerability managements & sw updates

  • Office 365 & Gmail management

  • Security & Performance monitoring

  • Asset and license management

  • Dedicated account manager

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Arrange your free consultation

1. Get in touch

Speak to us, tell us what challenges you currently have.

2. Review

We will investigate your current systems and create a plan of action.

3. We get to work

We can detect threats before they even reach you or cause any issues.

Or speak to our expert team today

Call 01442 817639 Monday to Friday | 8.30am - 5.30pm

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