IT support man on the phone to customer

IT support for businesses of all sizes

Running a business in the vibrant and competitive city of London comes with its own set of challenges. From managing operations to meeting customer demands, business owners in London often find themselves grappling with various obstacles.

However, outsourced IT ensures that an IT infrastructure is not in your list of struggles. In this blog, we will delve into the world of outsourced IT support in London, exploring the benefits and opportunities it brings to businesses of all sizes.

Understanding outsourced IT support

Outsourced IT support refers to the practice of delegating the management and maintenance of an organisation’s IT infrastructure and systems to a third-party service provider

The primary role of outsourced IT support is to enhance the efficiency, reliability, and security of a business’s IT infrastructure. By entrusting these responsibilities to external experts, businesses can focus on their core competencies and strategic objectives without the burden of managing complex technology systems in-house. 

Why outsource your IT support in London?

Outsourcing IT support in London offers specific advantages that make it an attractive choice for businesses. London businesses can effectively stay ahead of technological advancements, mitigate cyber threats, and ensure uninterrupted operations. These are all important in such a competitive market. 

Outsourced IT support also allows London businesses to access a team of skilled professionals without the need to invest in hiring and training an in-house IT department. Instead, they can opt for flexible pricing models that are tailored to their specific needs. This eliminates the expenses associated with recruitment, salaries, benefits, and ongoing training. 

Additionally, it offers customisable solutions that can be adapted to suit the changing requirements of businesses. This flexibility allows businesses to optimise their IT resources and focus on core competencies, ultimately enhancing their operational efficiency and competitiveness in the dynamic business landscape of London.

Tailoring IT Support to Business Size

Whether you’re a small startup, a mid-sized company, or a large enterprise, outsourced IT support providers like us can tailor our services to match the specific requirements and scale of each business.

IT support for small businesses

small business

For small businesses in London, outsourced IT support offers a cost-effective solution. It allows them to access a team of experienced IT professionals without the financial burden of maintaining an in-house IT department. You’ll get a complete, secure IT system with a proactive support team that responds within 15 minutes to ensure your business keeps on running.

Mid-sized businesses

Often facing the challenge of managing a growing IT infrastructure; outsourced IT support can help address this challenge by providing scalable solutions. We can handle tasks like network management, cybersecurity, and cloud migration, ensuring that the IT infrastructure aligns with the business’s expansion plans. With outsourced support, mid-sized businesses can benefit from proactive monitoring, rapid issue resolution, and strategic IT planning.

Large enterprises 

We can offer specialised services to combat complex IT needs, such as IT consulting, project management, and advanced cybersecurity solutions. Outsourced support can help streamline operations, enhance productivity, and ensure regulatory compliance for large organisations. It provides access to a broader range of expertise and resources, enabling enterprises to tackle complex IT challenges effectively.

Our key outsourced IT services for London businesses

Here are some of our key services you could benefit from with your London business.

cybersecurity

Cybersecurity

By continually analysing all your network traffic, we can identify and contain suspicious activity and breach attempts. We can then resolve these issues before they become a problem. 

Cloud solutions

Take advantage of the power, flexibility and security of cloud services by hosting your servers and applications on your own private, secure Cloud environment. This will allow businesses to get access to unlimited computing power and storage, as well as ensuring data is always accessible. 

Hosted desktop

A hosted desktop means data and files are stored centrally, so whatever device your staff use to connect, you can trust that your system and data won’t be compromised. This is particularly important for those who want to network around London outside of the office. 

Support hours that don’t run out

Unlike traditional providers, we offer the option for you to buy support hours with no expiration date. If you don’t use all your hours, you don’t lose them.

What’s involved in your free consultation at Hexagon IT

Attractive 30s caucasian businessman having online conversation using laptop and headphones at office desk

  • Get in touch to discuss whether we can help
  • One of our experts will talk through the challenges you are currently having and how they can help
  • During the call, we will also discuss data protection and compliance issues
  • Once we have created a plan of action, we will book a face-to-face meeting to get started

Depending on your London business’s size and requirements, our outsourced IT support has something to suit everyone. Get in touch today to get started with a free consultation.