01442 817639 info@hexagon-it.co.uk

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Case studies

Real life examples for requirements just like yours

Neosurf Services

Neosurf Services

Nov 26, 2024

Consult My App (CMA)

Consult My App (CMA)

Oct 27, 2024

Our support packages

Hexagon IT offers a range of tailored support plans to deliver all the services you need. Designed to suit small-to-medium size businesses, we offer various packages so there’s guaranteed to be something for everyone.

Gold

Silver

Platinum

Gold package

Our most popular option - all-round proactive IT management, support, cyber security and advice. Ideal for growing businesses. Plus we’ll help you get Cyber Essentials Certified.

Remote and telephone support
Operating system updates
Office 365 & Gmail management
Security & performance monitoring
Asset and license management
Dedicated account manager
Critical out of hours support

Ransomware protection
Firewall and network management
Office 365 backup
Starters and leavers processing
Quarterly review, advice and recommendations
Endpoint protection and web filtering

Full vulnerability management
Advanced email protection
Device concierge
Laptop/PC backup

Silver package

Essential IT support, without the extras of more advanced plans. A good foundation.

Remote and telephone support
Operating system updates
Office 365 & Gmail management
Security & performance monitoring
Asset and license management
Dedicated account manager
Critical out of hours support

Ransomware protection
Firewall and network management
Office 365 backup
Starters and leavers processing
Quarterly review, advice and recommendations
Endpoint protection and web filtering

Full vulnerability management
Advanced email protection
Device concierge
Laptop/PC backup

Platinum package

Our most comprehensive package, designed for businesses that need top-tier services, support, security and IT management. Our device concierge service gets fully configured devices to new starters and retrieves devices from leavers, holding laptop stock where required.

Remote and telephone support
Operating system updates
Office 365 & Gmail management
Security & performance monitoring
Asset and license management
Dedicated account manager
Critical out of hours support

Ransomware protection
Firewall and network management
Office 365 backup
Starters and leavers processing
Quarterly review, advice and recommendations
Endpoint protection and web filtering

Full vulnerability management
Advanced email protection
Device concierge
Laptop/PC backup

Don’t just take our word for it

Here’s what our clients have to say about working with us

Nikki Baker, Chief of Staff

Neosurf Services

View full case study

Bun Bailey, Head of People

Consult My App (CMA)

View full case study

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“We can’t thank Hexagon IT enough for their valuable support and guidance when we needed it most. We just wish we’d found them sooner.”

– Alan Little

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“Many other competitors offer a chunk of hours (support time) that you buy and they say if you don’t use it you lose it, whereas Hexagon you don’t have that policy so it’s been over a year since we purchased that and it’s still going.”

– Mike Holmes

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“Hexagon IT have always been excellent to work with. From setting up our IT infrastructure in the early days to handling our increasingly complex requests as we grow, they’re always willing and able to support us.”

– Johan van der Poel, Infina Financial

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“We’ve been working with Hexagon for 20 years and wouldn’t work with anyone else. They always make sure they use the best architecture for you.

Adam is a huge credit to the team and Steve is great at building that relationship with us. An absolute pleasure to work with.”

– Roma Shama, R&R

Book your free consultation today

Whether you need more reliable IT support, want to enhance your cybersecurity, or you’re just looking to get more out of your IT systems, we’re here to help.

Complete the form and we’ll get back to you by the end of the day.

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Company name: Hexagon Computers Ltd
Registered co no: 03193628
Registered office: Enterprise House, Tenlons Road, Nuneaton, England, CV10 7HR
Vat reg no: GB 663 4984 95

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