About us

Over 25 years in expert IT support
We’re a solutions-driven IT provider, delivering proactive support and expert advice that’s friendly, down-to-earth, and easy to understand – completely jargon-free!

We work to give smaller businesses access to the kind of technology, security and support usually available only to big companies.

High quality IT support built on a simple idea:

Ensuring small and medium-sized businesses get the same level of IT resource as large corporations, without the hefty price tag.
We’re proud to make that a reality.

Used in the right way, technology can help empower your team and drive your business – which is why we’ve spent 25 years refining our process to help boost your IT, without complicating it. By handing over any tricky tech to us, you can get back to focusing on the things that matter most.

We’re partnered with industry giants like Microsoft and Fortinet to provide you with access to the very best tools and expertise. As a Microsoft Solutions Partner in Modern Work, we excel in using M365 to boost productivity within hybrid and remote setups; and our ISO27001 certification means security underpins everything we do. Plus, we’re well-equipped to help with your compliance needs – because we know how the process works!

What we stand for

The Hexagon IT core values

Jargon-free

We believe in clear communication. We’ll explain what we’re doing in a way that’s jargon-free, so you always know what’s going on with your IT systems.

Responsive

Ongoing support, whenever you need it. We’re committed to getting back to you within 15 minutes, so you can be sure any issues will be dealt with as swiftly as possible.

Proactive, not reactive

We focus on staying ahead of problems, keeping a constant eye on your systems so we’re ready to step in before minor issues become major headaches.

Honest, expert advice

We provide high quality services – without the high price tag. We’re partnered with some of the biggest names in tech, from Microsoft to Fortinet, so you know you’re getting the best support.

Progress-driven partnership

Through taking the time to get to know you and your business, we can commit to finding the best IT solutions for you – and champion your success every step of the way!

Approachable and attentive

Helpful, attentive, and approachable, our friendly team love talking all things tech!

Say hello to our wonderful team

Steve Barnett

CEO

Steve’s passion lies in helping business owners feel confident that their technology is both reliable and secure. He’s dedicated to ensuring clients can trust their systems, knowing their tech is always in good hands.

Biggest work satisfaction:
Helping businesses feel confident in their tech’s reliability and security.

Top tech tip:
Make IT security and compliance a regular part of reporting, not just an annual task.

Outside of work:
Steve enjoys sailing yachts out of Portsmouth – and trying not to get too bruised in Krav Maga training a few times a week!

Adam Stevenson

Operations Manager

Adam manages a small team of engineers, ensuring they stay focused and productive each day. He enjoys the problem-solving aspect of his role and takes pride in helping clients optimise their systems.

Outside of work:
Adam enjoys running, staying fit, and spending time with his family at the beach.

Go-to tech tool or software:
Treesize for identifying and clearing up disk space.

Top tech tip:
If you’re having a technical issue, always try rebooting your PC first!

Ada Hoxha

Windows Administrator

Ada loves Hexagon’s collaborative environment, which encourages innovation and values continuous learning. She’s passionate about refining her skills and staying current with the latest tech.

Outside of work:
Ada likes escaping to quiet getaways to disconnect from the busy city, and experimenting with recipes from around the world to keep her culinary skills sharp!

Top tech tip:
Enable two-factor authentication and use unique passwords (consider a password manager to make things easier).

Describe your in three words:
Enthusiastic, team-oriented, detail-focused.

Xhoni Durmishi

Windows Administrator

Xhoni thrives on the problem-solving aspect of managing IT systems, and embraces the constant learning it requires. Working at Hexagon allows him to stay at the forefront of technology while collaborating with a great team.

Outside of work:
Xhoni loves hiking and exploring nature – and as a keen cook, he enjoys experimenting with new recipes from different cultures.

Go-to tech tool or software:
Powershell, a versatile tool for managing systems efficiently.

Top tech tip:
Always document your processes! It’ll save your team so much time in the long run.