01442 817639      info@hexagon-it.co.uk

Call Us Now 01442 817639Book a Free Consultation

01442 817639
info@hexagon-it.co.uk

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How to Secure Your Business Against the Latest Phishing Techniques

How to Secure Your Business Against the Latest Phishing Techniques

by admin | Sep 30, 2024 | Blog

Phishing attacks have become one of today’s most prevalent and dangerous business threats. As cybercriminals continue to evolve their tactics, it’s crucial for businesses to stay ahead of the curve and implement robust security measures. Hexagon IT, a leading IT...
The Essential Guide to Choosing the Right Cloud Hosting for Your Business

The Essential Guide to Choosing the Right Cloud Hosting for Your Business

by admin | Sep 12, 2024 | Blog

In today’s digital age, selecting the right cloud hosting solution is critical to the success of your business. Your decision can significantly impact your operational efficiency, data security, and growth potential. With so many options available, it’s essential to...

Our support packages

Hexagon IT offers a range of tailored support plans to deliver all the services you need. Designed to suit small-to-medium size businesses, we offer various packages so there’s guaranteed to be something for everyone.

Gold
Silver
Platinum

Gold package

Our most popular option - all-round proactive IT management, support, cyber security and advice. Ideal for growing businesses. Plus we’ll help you get Cyber Essentials Certified.

  • Remote and telephone support
  • Operating system updates
  • Office 365 & Gmail management
  • Security & performance monitoring
  • Asset and license management
  • Dedicated account manager
  • Critical out of hours support
  • Ransomware protection
  • Firewall and network management
  • Office 365 backup
  • Starters and leavers processing
  • Quarterly review, advice and recommendations
  • Endpoint protection and web filtering
  • Full vulnerability management
  • Advanced email protection
  • Device concierge
  • Laptop/PC backup

Silver package

Essential IT support, without the extras of more advanced plans. A good foundation.

  • Remote and telephone support
  • Operating system updates
  • Office 365 & Gmail management
  • Security & performance monitoring
  • Asset and license management
  • Dedicated account manager
  • Critical out of hours support
  • Ransomware protection
  • Firewall and network management
  • Office 365 backup
  • Starters and leavers processing
  • Quarterly review, advice and recommendations
  • Endpoint protection and web filtering
  • Full vulnerability management
  • Advanced email protection
  • Device concierge
  • Laptop/PC backup

Platinum package

Our most comprehensive package, designed for businesses that need top-tier services, support, security and IT management. Our device concierge service gets fully configured devices to new starters and retrieves devices from leavers, holding laptop stock where required.

  • Remote and telephone support
  • Operating system updates
  • Office 365 & Gmail management
  • Security & performance monitoring
  • Asset and license management
  • Dedicated account manager
  • Critical out of hours support
  • Ransomware protection
  • Firewall and network management
  • Office 365 backup
  • Starters and leavers processing
  • Quarterly review, advice and recommendations
  • Endpoint protection and web filtering
  • Full vulnerability management
  • Advanced email protection
  • Device concierge
  • Laptop/PC backup
Call Us Now 01442 817639Book a Free Consultation

Still not sure which is right for you?

We’re happy to talk it through with you.

Arrange a call

Made up your mind?

Drop us a message and let’s get started!

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To top it all off



Monthly health reporting

We’ll keep an eye on how your IT systems are doing – and every month, we’ll send you a report to highlight strengths, as well as any potential risks. We monitor system performance, security, and compliance, helping you stay ahead of minor issues before they become major problems.



Device concierge

We’ll take care of everything when it comes to your devices: from setting them up, to keeping them updated and secure, we handle the tech so your team can focus on work. We can get new or replacement devices sent out next business day, and also handle getting tech back from leavers to be put back into stock.



Cybersecurity Services

Cyber threats are always evolving – but so are we. We use up-to-date security tools to protect your systems from hackers, viruses, and other dangers. Plus, we keep everything monitored 24/7, so if there’s any sign of trouble, we’ll be on it right away.



On-site and remote support

Although we can fix most issues remotely with the help of our clever software, we can also arrange to visit you directly for major IT issues and desk-side support. Often we become a part of your processes, and put in regular visits to handle everything from software licensing and IT policy drafting, to equipment provisioning and staff on/offboarding. We also monitor daily backups, run test restores, and ensure systems meet compliance standards.



Patching, updates, and vulnerability management

Keeping your systems updated is one of the best ways to stay secure. We’ll take care of all the necessary updates and patches (those little fixes that keep everything running smoothly), to make sure your business stays protected against any potential threats.



IT strategy

Your business has big goals, and your IT should be working with you to achieve them – not holding you back. Our goal is to deliver reliable, secure systems that get the best from developing technology, so we’ll work with you to create a long-term plan, making sure everything is set up to grow with your business. Whether it’s moving to the cloud, upgrading equipment, or improving security, we’ve got a strategy to help you succeed.



Your support service

Our friendly support service gives your team access to expert IT help whenever they need it. If you run into a problem – whether it’s a slow computer, a glitch, or you’re just not sure what to do – just get in touch! We’re committed to responding within 15 minutes for critical issues, and can fix most issues quickly and remotely so your team can keep working without interruption.



Compliance

Compliance is critical to keeping your business operating smoothly. We ensure your IT systems meet all necessary regulatory standards (such as ISO27001, Cyber Essentials, SOC), so you can focus on your business without worrying about gaps in security or data protection. We do regular audits, actively checking for compliance, and provide advice off the back of this.

Don’t just take our word for it

Here’s what our clients have to say about working with us

Nikki Baker, Chief of Staff

Neosurf Services

View full case study

Bun Bailey, Head of People

Consult My App (CMA)

View full case study
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“We can’t thank Hexagon IT enough for their valuable support and guidance when we needed it most. We just wish we’d found them sooner.”

– Alan Little

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“Many other competitors offer a chunk of hours (support time) that you buy and they say if you don’t use it you lose it, whereas Hexagon you don’t have that policy so it’s been over a year since we purchased that and it’s still going.”

– Mike Holmes

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“Hexagon IT have always been excellent to work with. From setting up our IT infrastructure in the early days to handling our increasingly complex requests as we grow, they’re always willing and able to support us.”

– Johan van der Poel, Infina Financial

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“We’ve been working with Hexagon for 20 years and wouldn’t work with anyone else. They always make sure they use the best architecture for you.

Adam is a huge credit to the team and Steve is great at building that relationship with us. An absolute pleasure to work with.”

– Roma Shama, R&R

Book your free consultation today

Whether you need more reliable IT support, want to enhance your cybersecurity, or you’re just looking to get more out of your IT systems, we’re here to help.

Complete the form and we’ll get back to you by the end of the day.

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Company name: Hexagon Computers Ltd
Registered co no: 03193628
Registered office: Enterprise House, Tenlons Road, Nuneaton, England, CV10 7HR
Vat reg no: GB 663 4984 95

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