Responsive IT support with long-term security solutions
- 25 years of specialist experience
- 15 minute response time
- More time to focus on growing your business
Trusted by...
Meet increasingly flexible working needs
For your business to thrive, you need robust and resilient IT systems able to withstand cyber threats, keep confidential information secure and provide agile working practices.
What our clients say
“We can't thank Hexagon IT enough for their valuable support and guidance when we needed it most. We just wish we'd found them sooner.”
Alan Little
“Over the past few years, we've formed a fantastic relationship with Hexagon IT.”
Alex Upson
“Many other competitors offer a chunk of hours (support time) that you buy and they say if you don’t use it you lose it, whereas Hexagon you don’t have that policy so it’s been over a year since we purchased that and it’s still going.”
Mike Holmes
“We’ve been working with Hexagon for 20 years and wouldn’t work with anyone else. They always make sure they use the best architecture for you. Adam is brilliant and is a huge credit to the team and Steve is great at building that relationship with us. They’re an absolute pleasure to work with.”
Roma Sharma
“They’re a smaller business that focuses on the task at hand and doesn’t ask for ridiculous costs, etc. They’re a very good business to partner with, and they’ve certainly helped us.”
Simon Brook
“Steve regularly meets with our stakeholders, whether that's to run through recent reports or to discuss the solution, he's always maintained regular contact with them to understand the business needs much better. Monthly reports are sent to the business.”
Natalie Worms
“They increased our level of security and made sure that we didn’t run the risk of losing any data again. They’re our main backup when/if something goes wrong.”
Mike Holmes
“They’re very personable and very solutions driven. They always make sure our IT runs smoothly and that we don’t have any issues.”
Roma Sharma
“We can't thank Hexagon IT enough for their valuable support and guidance when we needed it most. We just wish we'd found them sooner.”
Alan Little
“Over the past few years, we've formed a fantastic relationship with Hexagon IT.”
Alex Upson
“Many other competitors offer a chunk of hours (support time) that you buy and they say if you don’t use it you lose it, whereas Hexagon you don’t have that policy so it’s been over a year since we purchased that and it’s still going.”
Mike Holmes
“We’ve been working with Hexagon for 20 years and wouldn’t work with anyone else. They always make sure they use the best architecture for you. Adam is brilliant and is a huge credit to the team and Steve is great at building that relationship with us. They’re an absolute pleasure to work with.”
Roma Sharma
“They’re a smaller business that focuses on the task at hand and doesn’t ask for ridiculous costs, etc. They’re a very good business to partner with, and they’ve certainly helped us.”
Simon Brook
“Steve regularly meets with our stakeholders, whether that's to run through recent reports or to discuss the solution, he's always maintained regular contact with them to understand the business needs much better. Monthly reports are sent to the business.”
Natalie Worms
“They increased our level of security and made sure that we didn’t run the risk of losing any data again. They’re our main backup when/if something goes wrong.”
Mike Holmes
“They’re very personable and very solutions driven. They always make sure our IT runs smoothly and that we don’t have any issues.”
Roma Sharma
Our Service Levels for Outsourced IT Support
Our extensive Service Level Plans are designed to deliver all the services you need. Depending on your business size and requirements - there's something to suit everyone.
Silver
-
Remote & Telephone support
-
On-site support
-
Operating system updates
-
Office 365 & Gmail management
-
Security & Performance monitoring
-
Asset and license management
-
Dedicated account manager
Gold
-
Everything in Silver PLUS
-
Critical out of hours support
-
Ransomware protection
-
Firewall & network management
-
Cyber threat analysis
-
Office 365 backup for email & files
-
Starters and leavers processing
-
Quarterly review, advice and recommendations
-
Compliance to Cyber essentials / PCI
-
Configure and deliver equipment for new staff
-
Endpoint protection
-
Web filtering
-
Full vulnerability managements & sw updates
Platinum
-
Everything in Gold PLUS
-
Remote & Telephone support
-
On-site support
-
Endpoint protection
-
Web filtering
-
Full vulnerability managements & sw updates
-
Office 365 & Gmail management
-
Security & Performance monitoring
-
Asset and license management
-
Dedicated account manager
Growing Businesses
Has your business reached a point where you require an IT department? We work with a lot of businesses that never had a formal IT solution, relying on adhoc systems, workarounds and peer IT support. With us, you’ll get a complete, secure IT system with proactive support.
IT Service & Cloud Services
Expanding your IT team
You might already have an IT department in place but require a helping hand in day to day operations. Our friendly support team responds within 15 minutes to ensure your business keeps on running.
Fast, Reliable Support
Adapting to remote working
With recent events, how people prefer to work has changed. Ensuring that this is secure, reliable and compliant can be challenging. We can help you put in place tried and tested systems to ensure your team can work from anywhere whilst protecting sensitive business and client information.
Remote Working
Arrange Your Free Consultation
1. Get in touch
Speak to us, tell us what challenges you currently have.
2. Review
We will investigate your current systems and create a plan of action.
3. We get to work
We can detect threats before they even reach you or cause any issues.
Or speak to our expert team today
Call 01442 817639 Monday to Friday | 8.30am - 5.30pm
Landing Page Free Consultation Form
